? Privacy Policy

Effective Date: [Enter date]

At Prizoo, we respect your privacy and are committed to safeguarding your personal data. This policy outlines how we collect, use, share, and protect the information of users—both customers and vendors—on our platform.

1. Information We Collect

We collect information through our mobile app, website, and vendor interface, including:

• Personal Identification: Name, email, mobile number.
• Device Information: IP address, OS, browser type, mobile network.
• Transaction Details: Purchases, point activity, scans, and cashback.
• Location Data: GPS-enabled location (only with permission).

2. How We Use Your Information

• To verify identity using OTP/SMS
• To process points, rankings, and cashback
• To enhance user experience and resolve issues
• For customer service, account management, and security

3. Data Storage & Security

• All data is stored on secure servers
• Encrypted transactions and tokens are used
• SMS OTPs are securely verified

4. Third-Party Sharing

We do not sell or rent your data. Limited sharing happens with:

• SMS gateways (for OTP)
• Payment providers (for wallet/withdrawal)
• Legal authorities (if legally required)

5. User Rights

You have the right to:

• Access and update your profile
• Request deletion of your account
• Opt out of non-essential notifications

For data concerns, write to us at support@prizoo.in.

? Terms and Conditions

1. Acceptance

By registering or using Prizoo, you accept these Terms of Use. If you disagree, do not use our services.

2. User Eligibility

• Must be 18+ or supervised by a guardian
• Valid phone number and email required
• Vendors must have an active business

3. Customer Rewards & Wallet

• Points are issued per transaction
• Points contribute to leaderboard ranking
• Top 10 customers receive cash rewards at cycle end
• Cashback is redeemable via UPI/bank after KYC

4. Vendor Policy

• Vendors get 1,000 free points on sign-up
• Can recharge anytime as per requirement
• Points must be awarded fairly
• Misuse (fake transactions) may result in account ban

5. Limitations

• Prizoo reserves the right to pause/change the leaderboard system or rewards.
• Technical glitches or fraudulent activity may result in temporary account suspension.

6. Governing Law

These terms are governed under Indian law. Any dispute will be addressed in the courts of [your city].

⚠️ Disclaimer

• Prizoo is a reward-based system meant to support customer engagement through cashback points and rankings.
• We do not promise any guaranteed income, cashback, or prizes.
• Rankings and rewards are algorithmic and time-sensitive.
• We are not liable for:
• Errors from vendors (e.g., wrong point entry)
• Technical downtime or app issues
• Misuse by users or third-party integrations

By using the app, you agree to hold Prizoo harmless for such outcomes.

❓ Frequently Asked Questions (FAQs)

Q1: What is Prizoo?

Prizoo is a loyalty and cashback system that rewards customers with points on shopping. These points rank users, and top users win cashback rewards.

Q2: How do I use the app?

After shopping, scan the barcode from the vendor. Enter their mobile number as OTP. Points will be added to your app wallet instantly.

Q3: How do rankings work?

Users with the most points appear in the Top 10. At the end of a campaign or cycle, those in the Top 10 receive cashback.

Q4: How do I withdraw cashback?

Go to your wallet in the app → click Withdraw → enter your UPI or bank details → transfer amount.

Q5: What benefits do vendors get?

Vendors get free points, increased customer visits, visibility on the vendor leaderboard, and bonus cashback if their points lead to a Top 1 customer.

Q6: Can vendors recharge their points?

Yes, through the app. Recharge plans include:

• ₹10 = 100 pts
• ₹50 = 600 pts
• ₹100 = 1500 pts
• ₹200 = 4000 pts

Q7: What if I forget to scan a barcode?

Unfortunately, points can only be added at the time of transaction. No retroactive addition is allowed for fairness.

Q8: Is my data safe?
Yes. All data is encrypted, not shared with third parties, and stored on secure servers.

About Us – Discover Prizoo

Revolutionizing Local Shopping With Smart Rewards

Welcome to Prizoo, India’s innovative cashback and loyalty platform designed to make every local purchase rewarding. Whether you're a customer who loves deals or a vendor who wants to grow business engagement—Prizoo brings both worlds together in one seamless ecosystem.

Founded with a vision to empower small businesses and reward everyday shoppers, Prizoo transforms simple shopping into a fun and competitive experience. With each purchase, customers earn points, climb the live leaderboard, and compete for real money cashback—all while supporting their favorite local stores.

? What Makes Prizoo Unique?

1. Dual-Win Ecosystem:
Prizoo is more than just a cashback app—it’s a dynamic platform where customers earn and vendors grow. While users get real benefits for shopping, vendors experience increased footfall, customer loyalty, and brand recognition.

2. Gamified Experience:
Our platform turns traditional shopping into a game. Customers earn points with every scan and compete on a live leaderboard. The top-ranked customers win cashback rewards, driving continuous engagement.

3. Vendor Empowerment:
Vendors get access to a dedicated dashboard, 1,000 free starting points, and affordable recharge plans. This not only helps in customer retention but also promotes visibility in local markets.

4. Instant, Secure, Transparent:
We use real-time SMS & OTP verification for transactions. Cashback earned can be withdrawn instantly via UPI or bank—no delays, no confusion.

? Our Mission

To create a digitally-driven reward ecosystem that fuels local commerce by encouraging loyalty, competition, and community-level engagement.

? Our Vision

To become India’s most trusted and widely-used cashback platform that bridges the gap between modern technology and traditional retail.

? Who Is Prizoo For?

• For Customers:
  Shop smart, track your rankings, and earn cashback with every local purchase.
• For Vendors:
  Stand out from competitors, build stronger customer relationships, and increase revenue with measurable results.

Join the Prizoo movement and be a part of a cashback revolution that rewards every transaction!